Please find below a lot of information about our website including details of our delivery costs and how to to enter them durring the checkout process.
We send most of our parcels through Royal Mail, and COVID 19 is making a difference to the way our post is delivered. For the latest information on this PLEASE visit Royal Mail's own website. Here is a link : https://www.royalmail.com/coronavirus
Currently (24th of March) they have the following information on signed for deliveries:
Royal Mail Statement : Signing for and receiving items
"In order to protect both our people and customers as much as possible, we are minimising contact during delivery. We will not be handing over our hand-held devices to customers to capture signatures but instead log the name of the person accepting the item. Additionally, for all customers where we need to deliver any item that won’t fit through your letterbox, we will place your item at your door. Having knocked on your door, we will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside."
Please check the Royal Mail Website for the most up to date information
UK Delivery Charges
Delivery costs are given for the UK only.
We also offer free local delivery to an address in Porthcawl, please contact us for detials.
At the bottom of the Checkout Page is a drop down menu with the options below.
YOU MUST CHOOSE from this list
UK order £ 0.01 to £ 50.00 - 2nd Class Signed For = £ 3.80
UK order £ 0.01 to £ 50.00 - 1st Class Signed For = £ 5.35
Order value between - £ 50.00 to £ 99.99 = £ 7.80
1 to 12 Greeting Cards to a UK address = £ 1.85
Order value in UK over £ 100.00 = £ 0.00
Please contact us for delivery details for outside of the UK.
Please select the correct delivery option from this list.
Please see below an image of the bottom of the checkout page where you can choose the correct delivery charge. Using the drop down menu under beside 'Shipping and Handling' you can select the required delivery option.
IMPORTANT: DELIVERY CHARGES ARE NOT CALCULATED AUTOMATICALLY
Please select the correct amount before completing your transaction.
If you choose the wrong option then your goods may not be sent until the correct amount has been paid. Alternatively we may cancel your order and refund the payment.
We generally send small sized UK orders through the Post Office by signed for delivery, using either first class or second class post, depending on the actual cost of sending the item, or items. Low value items may be sent using stand delivery, but orders for jewellery or orders of a high value will be sent by signed for delivery.
When Ordering Greeting Cards only
If you are ordering up to 12 greeting cards, and no other items, then please select '1 to 12 Greeting Cards to an address in the UK = £ 1.85' from the drop down menu in section 3 of the checkout page. For orders of more than 12 cards, or that include other items, please select one of the other options according to the total value of the order.
Please see below an image of section 3. REVIEW ORDER AND CONTINUE TO PAYMENT at the bottom of the checkout page, where you can choose the correct delivery charge.
Using the drop down menu beside 'Shipping and Handling' you can select the required delivery option.
Delivery Charges for outside the UK
Please contact us for delivery details for outside of the UK. All costs shown are for delivery to an address in the UK only
All prices are in £ sterling, but excluding postage and packaging.
Product images, descriptions and approximate dimensions have been designed to give as much information as possible about the product. Product images are not displayed to actual size. We make every attempt to ensure that the information provided on the website is accurate at all times. However, images of goods displayed may on very rare occasions differ slightly from the goods received. This can happen when a manufacturer alters the design. We will inform you prior to dispatching your goods of any significant difference.
After placing your order you will be directed to the Paypal secure payment server to give your credit/debit card details.
When we have received your order we will send you an email to confirm your order details. You should read this carefully and notify us straight away of any mistakes.
All our Silver Jewellery is 925 Sterling Silver. Sterling Silver is an alloy of silver containing 92.5% pure silver and 7.5% other metals, usually copper. Fine silver (99.9% pure) is generally too soft for producing useful objects. In Sterling Silver, the silver is usually alloyed with copper to give strength whilst preserving high precious metal content which ideal for making silver jewellery. Commonly you will find the mark “925” on anything in the UK made from sterling silver. 925 Silver is generally marked for resale with the stamp “925” or “.925” The minimum silver content can also be stated as 925 parts per thousand of pure silver.
Our Returns Policy:
Please contact us by e-mail first before returning any of your items. email@example.com.
This policy applies to all UK and EU orders only.
If you are unhappy with your order for any reason and would like a full refund, or exchange, then you must contact us by email within 14 days after receiving your goods. The goods must then be returned to us within 14 days of notifying us of your wish for a refund, or exchange. Such items must be returned in good condition with their packaging and labels/tags. Returning the goods is your responsibility and return postage costs will not be refunded..
Please note that for hygiene reasons we cannot accept returned earrings.
You must notify us within 7 working days from the date the goods were delivered, of any shortages or defects in the goods.
Huw Thomas Gallery - 5 Maple Walk - Porthcawl - Bridgend - CF36 5AY
Terms & Conditions
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.
All designs and images are copyright of Huw Thomas Gallery and cannot be used without prior permission.
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. All intellectual property rights are reserved.
You must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
You must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.
Law and Jurisdiction
This notice, and use of this website, will be governed by and construed in accordance with British law, and any disputes relating to this notice, and use of this website, shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.